Disclaimer

Last updated: 17/07/26

The information provided on the Muno House website is intended for general informational and shopping purposes only.

Product information

We aim to ensure product descriptions, photographs, dimensions, colours, specifications, pricing and availability are accurate. However:

Colours may appear differently depending on lighting, photography and screen settings.
Measurements may vary slightly due to manual measuring and manufacturing tolerances.
Manufacturers may make minor improvements to product details or packaging.
Lifestyle photographs may include decorative objects that are not included with the product.
Product appearance, wood grain, texture, pattern or finish may vary slightly between individual items.

Please read the complete product description, specifications and dimensions before purchasing. Any material difference affecting a product’s essential characteristics will be disclosed where reasonably possible.

Nothing in this disclaimer permits Muno House to supply products that materially differ from their description or otherwise breach applicable consumer law.

AI-generated and digitally enhanced images

Some lifestyle photographs, room settings, backgrounds and promotional images displayed on the Muno House website or in our advertising may be created, enhanced or edited using artificial intelligence and other digital tools.

These images are intended to demonstrate how a product may look in a styled environment. They may not represent the product’s exact scale, colour, texture, proportions, lighting, surroundings or included accessories.

Customers should refer to the product-only photographs, written description, specifications, measurements and package contents provided on the relevant product page before purchasing. Decorative objects, furniture, fixtures and accessories shown in lifestyle images are not included unless expressly stated.

We make reasonable efforts to ensure AI-generated and digitally enhanced content does not materially misrepresent the product. If there is any inconsistency, please contact us before placing your order.

General product use and safety

Customers must read, retain and follow all instructions, warnings, assembly guides, care information and safety information supplied with a product.

Products must:

Be assembled, installed, maintained and used only as intended.
Be used on a stable and suitable surface.
Not exceed any stated weight, load, wattage or usage limits.
Be regularly inspected for loose, worn, damaged or missing components.
Be kept away from children and pets where the product may present a foreseeable hazard.
Not be modified or repaired using unsuitable parts or methods.

Stop using a product immediately if it becomes unstable, damaged, excessively hot, produces an unusual smell or sound, exposes electrical components or otherwise appears unsafe.

Children should only use appropriate products under responsible adult supervision. Packaging, plastic bags, small parts, cords and assembly components must be kept away from children and pets.

Furniture safety

Furniture must be assembled carefully and in accordance with the instructions provided. Incorrect assembly, overloading or placement on an uneven surface may result in instability, product damage, injury or property damage.

Where anchoring hardware or anti-tip restraints are supplied or recommended, the furniture should be securely anchored to a suitable wall or structural surface before use. This is especially important for tall, narrow, heavy or climbable furniture such as cabinets, drawers, shelving units and television stands.

Wall materials and construction methods vary. Supplied fixings may not be suitable for every wall. Customers are responsible for selecting fixings appropriate for their wall type and should consult a qualified tradesperson if uncertain.

For furniture safety:

Do not allow children to climb, hang or play on furniture.
Do not place televisions or heavy objects on furniture unless it is designed to support them.
Place heavier objects in lower compartments where appropriate.
Do not overload shelves, drawers, cabinets or tabletops.
Open only one drawer at a time unless the product is designed otherwise.
Keep furniture away from uneven flooring, excessive moisture, open flames and intense heat.
Lift furniture when moving it rather than dragging it.
Recheck and tighten fittings after assembly and periodically during use.

Muno House is not responsible for injury or damage caused by incorrect assembly, unsuitable anchoring, overloading, unauthorised modification, misuse or failure to follow supplied safety instructions, except where liability cannot legally be excluded.

Lighting and electrical product safety

Lighting and electrical products must be used only with the voltage, power source, bulb type, wattage and accessories specified for that product.

Before using a lighting or electrical product:

Check that the product, cord, plug, adapter and components are undamaged.
Confirm that the product is compatible with your local electrical supply.
Do not exceed the maximum stated bulb wattage or power rating.
Keep the product away from water, moisture and wet surfaces unless it is expressly rated for that environment.
Keep lamps and bulbs away from curtains, bedding, paper and other flammable materials.
Do not cover lamps, adapters or ventilation openings.
Allow bulbs and light fittings to cool before touching, cleaning or replacing components.
Switch off and unplug the product before cleaning, moving or maintaining it.
Do not use damaged, exposed, loose or excessively hot electrical components.
Keep electrical cords away from walkways, sharp edges and hot surfaces.
Do not leave products operating unattended where doing so may create a safety risk.

Products described as suitable for indoor use must not be used outdoors. Products should not be used in bathrooms or other damp locations unless specifically designed and rated for that environment.

Any product requiring fixed wiring, rewiring or connection to mains electricity must be installed by a suitably qualified and licensed electrician. Customers must not attempt electrical installation or repair unless legally qualified to do so.

Discontinue use immediately if a product sparks, smokes, flickers unexpectedly, becomes unusually hot, produces a burning smell or shows any other sign of damage or malfunction.

Installation and assembly

Some products may require assembly or professional installation. Customers are responsible for checking the product description and instructions before installation.

If you are uncertain about assembly, wall mounting, electrical installation, structural suitability or safe use, consult an appropriately qualified tradesperson.

Muno House is not responsible for damage caused by drilling, wall mounting, unsuitable fixings, incorrect assembly or installation performed contrary to the supplied instructions, except where liability cannot legally be excluded.

Medical and wellness products

Unless expressly stated, information on our website is not medical, health, electrical, legal or other professional advice.

Wellness, massage, beauty and personal-care products are intended for general consumer use and are not intended to diagnose, treat, cure or prevent any medical condition.

Stop using a product if it causes pain, irritation, numbness, dizziness, an allergic reaction or other unexpected effects. Consult an appropriately qualified healthcare professional if you have an existing medical condition, are pregnant, are recovering from an injury or are uncertain whether a product is suitable for you.

Results and performance

Customer experiences and product results may vary depending on individual circumstances, environment, installation, maintenance and use.

Testimonials, reviews and demonstrations represent individual experiences and do not guarantee identical results. We do not knowingly publish reviews that are false or misleading.

Third-party services and links

Our website may contain links to third-party websites or use services provided by payment processors, couriers, social media platforms and other providers.

Muno House does not control third-party websites and is not responsible for their independent content, availability, security or privacy practices.

Availability and website errors

Products, prices, promotions and availability may change without notice.

If an order is affected by a genuine pricing, stock or listing error, we will contact you and offer an appropriate solution. This may include cancelling the affected item and issuing a full refund.

We do not guarantee that the website will always be uninterrupted or free from technical errors, although we will make reasonable efforts to correct identified problems.

Limitation of liability

To the maximum extent permitted by law, Muno House is not responsible for indirect or consequential losses arising from:

Improper or unintended use of a product
Incorrect assembly, installation or maintenance
Failure to follow supplied instructions or warnings
Exceeding stated weight, wattage or usage limits
Unauthorised modifications or repairs
Normal wear and tear
Circumstances beyond our reasonable control

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing on this website, including this disclaimer or any other Muno House policy, excludes, restricts or modifies customers’ rights under the Consumer Guarantees Act 1993, Fair Trading Act 1986, Privacy Act 2020 or any other applicable law.